While Manulife provides various financial services, complaint data from our community highlights some recurring issues that affect customer satisfaction. The most common reported problem is related to refund difficulties, where customers face delays or complications in getting their money returned.
To avoid these issues, we recommend customers to meticulously review the terms and conditions associated with their services, keep thorough documentation of all transactions, and follow up persistently with customer service regarding their refund requests. If necessary, escalate the issue to higher management or consider seeking external mediation to resolve refund disputes efficiently.
Do you have a dispute or had a bad customer experience with Manulife? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Manulife.
Our sentiment meter has detected that Manulife complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Manulife, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 26, 2025
We have received 0 complaints about Manulife over the last 12 months. The graph below shows a monthly breakdown.
Curious about Manulife's track record in addressing complaints within the Insurance Companies category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Manulife. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Manulife by calling 1-800-268-6195. If you want to reach out to Manulife through their own website, you can use their contact form.
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Helpful experiences shared by verified Manulife customers. Search, discuss and connect with other people in our community.
Complaint from Insurance ripoff. on 09 March 2022 about Manulife.
Booked a trip to Portugal to leave Toronto Feb 152022, also purchased cancellation insurance through Manulife. On Dec 152021 the Canadian Government advised to avoid all non essential travel,which in Manulife's policy was a valid option for cancellation. We decided to... Read more
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