Maltesers Complaint Sentiment: Neutral

Our sentiment meter has detected that Maltesers complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Maltesers, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

Maltesers complaint process

Do you have a dispute or had a bad customer experience with Maltesers? Submit your Maltesers complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Maltesers.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Maltesers complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Maltesers?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Maltesers complaints chart

We have received 3 complaints about Maltesers over the last 12 months. The graph below shows a monthly breakdown.

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Maltesers complaint statistics

Curious about Maltesers's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!

13
Total complaints
13
Open Complaints
0
Complaints pending
0
Complaints resolved
1.9
/10 13 ratings

How to contact the customer service of Maltesers?

Below, you will find the contact information for the complaint department of Maltesers. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
800-551-0702
Contact form:

You can contact the customer service of Maltesers by calling 800-551-0702. If you want to reach out to Maltesers through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Maltesers reviews: (13)

Authentic experiences shared by our community for your benefit.

Poor quality Maltesers

Complaint from BMJ on 23 June 2023 about Maltesers.

On opening the box it was clear to see that nearly all were defects . The Maltese were random shapes sizes , not the smooth balls I've usually had . Some had no chocolate on others half exposed . A... Read more

Comments: 0
Rating:

Found something tasteless like plastic

Complaint from Nutritionist Shilpa on 16 April 2023 about Maltesers.

I received a box of maltesers from my sister on 22 March 2023 who got them on her way back after receiving a degree in masters in science from colon , Germany. She brought maltesers as it’s a family favorite... Read more

Comments: 0
Rating:

Hair in packets

Complaint from EPD on 04 December 2022 about Maltesers.

I opened a packet of Maltesers and found a hair in the packet, once I complained they did not believe me. Read more

Comments: 0
Rating:

Box of maltesers are soft

Complaint from Tractor tractor on 02 November 2022 about Maltesers.

Been giving box as a gift for charity work done. But this box of 310g are all soft or stail. Read more

Comments: 0
Rating:

1 malteser in bag !

Complaint from Cardiff on 25 October 2022 about Maltesers.

I put a mini bag of maltesers in my grandaughters lunchbox which felt like air in the bag ? I didn't open bag and just felt 1 malteser in bag ? I will return the bag as no... Read more

Comments: 0
Rating:

A lump of fat inside Maltesers

Complaint from Alminshawi on 07 September 2022 about Maltesers.

We find a lump of fat i’m not sure what is it exactly with chocolate on top of it inside the Maltesers packet it actually made me and my son sick after Eating it I think it’s disgusting... Read more

Comments: 0
Rating:

spotify adverts.

Complaint from cancelmaltesers on 28 February 2022 about Maltesers.

i am extremely offended and deeply hurt. i appreciate the art of advertising and understand how important it is for a respectable chocolate such as yourself. i have come to politely plea, and i am begging you on my hands and keens. STOP... Read more

Comments: 0
Rating:

Empty packets

Complaint from Suzybaby on 15 December 2021 about Maltesers.

I purchased a multi pack of malteesers for my grandchildren and was disappointed to find 3 bags empty the bags were inflated and sealed but did not have any sweets in them therefore I did not have enough bags to... Read more

Comments: 0
Rating:

Dry Maltesers

Complaint from Sami11765 on 05 December 2021 about Maltesers.

We bought matesers share packets bag with 13 in I think. Every one that we have opened is stail and bags are not even sealed properly all have wholes in bag I have had to throw them all away as... Read more

Comments: 0
Rating:

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