Lyft complaint: Several Terrible Rides

Name: Several Terrible Rides
Item: Lyft
Author: brennan

Open 1 Aug 2021 146 views Public Transport

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Filed 1 Aug 2021 by brennan

Hi! I am reaching out to complain for two reasons. The first is that the last 3 rides I requested have made me wait for 10-20 minutes, only for the driver to cancel moments before coming to pick up. This has made me late for my events, and in those cases – I paid more specificially so that I could be on time or early.

The second time this happened the driver Yelled two curse words at me.

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Case details

Status: Open
Company: Lyft
Filed: 1 Aug 2021
Desired resolution: This can be resolved by refunding me half my rides for July. I've been such a loyal customer, but if this continues, I'm going to uber or city bus.
Problem: Drivers cancel after long waits
About: ride booking

Progress

Filed
Company notified
Company replied
Resolved

1 Aug 2021 Complaint filed and published
1 Aug 2021 Message from Bizzy: we notified Lyft about this complaint.

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