Luno complaint: Theft of money

Luno recently stole 1300 from me and I am working on different options to try to recover my funds. There are a lot of posts on the internet where people have deposited their money and Luno locks them out of their account and keeps their money. That is what they did to me October 13th 2022 and in just a few short days I have talked with 78 people that had virtually the same experience I did,

I purchased 1300 dollars in bitcoin and sent it to my personal wallet, however it never arrived and when I contacted Luno they said they needed to verify my identity again. After days of sending pictures, videos and messages they send me message saying my account will be closed. They will not return my 1300 to my bank and will not answer my messages or emails. I get no responses from them. But they will find my reviews and leave comments saying it is not true. Like I said I will produce documents to show it is most defiantly true.

I can produce documents showing the purchase and showing they still have my 1300 locked in their system. I have messages from them saying they locked my account, and someone will contact me which never happened. All my attempts to contact them are ignored