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Lowe’s complaint: Not able to purchase an item and no solution suggested

Open 175 views Household Goods Interior shops

Filed 30 Sep 2022 by Marnia

Made an attempt to purchase a home remodeling magazine and was told I could not purchase the magazine because the item number was not working. A manager was later involved and the response was the same. A stack
of magazines was sitting out for customers to buy only to be told they aren’t sellable. The price of the magazine was stated on the front. My family and I are in the middle of renovations so this magazine seemed helpful but it’s not the magazine, it was the lack of effort displayed to try to help further. To simply tell a customer “sorry we can’t sell
this to you” just didn’t seem acceptable. I decided to try to find the magazine elsewhere.

Lowe’s complaint: Not able to purchase an item and no solution suggested
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