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LOOKFANTASTIC complaint: REFUND NOT ISSUED

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Filed 29 May 2023 by Jil

I purchased a product from LookFantastic on April 16, 2023. My skin did not take to it so I processed a return on May 1st. The item was received by the Edison NJ location on May 2nd and signed for. I have been in weekly contact with LF regarding my refund since May 10th. I receive apologies, promises, and excuses, but no refund. All my correspondence has been documented, as well as receipts and ation from USPS (see attached).

LOOKFANTASTIC complaint: REFUND NOT ISSUED
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