Lidl complaint: Accused of shoplifting

Name: Accused of shoplifting
Item: Lidl
Rating: 1
Author: Colin

Open 4 Nov 2024 38 views Supermarkets / Grocery Stores

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Filed 4 Nov 2024 by Colin

I was browsing the spirit and wine shelf didn’t have what I wanted so left the store in the doorway was approached by member of staff who said to me have you been shoplifting in there I opened my coat and said you can search me and call police never been so embarrassed in my life will never shop in there again even though I was in there every other day totally disrespectful

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Case details

Status: Open
Company: Lidl
Filed: 4 Nov 2024
Rating: 1/5
Desired resolution: It will take a lot as I was a regular customer
Problem: Customer wrongly accused of shoplifting
About: in-store shopping

Progress

Filed
Company notified
Company replied
Resolved

4 Nov 2024 Complaint filed and published
4 Nov 2024 Message from Bizzy: we notified Lidl about this complaint.

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