Lemon Squeezy complaint?

Do you have a dispute or a bad customer experience with Lemon Squeezy? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Lemon Squeezy publishes no phone number or support email for buyers: support runs through the contact option on its help page, which starts with an AI assistant and offers a ticket form, and its page on charges is linked in the contact details above. Lemon Squeezy asks buyers to take product and refund questions to the seller, using the email receipt, and to contact Lemon Squeezy when an issue stays unresolved or a charge is not recognized. Have the order email, the checkout email address, the LEMSQZY* statement line and the amount ready.

Charge from a store you cannot identify? Raise it here as well: we write it up and push it to Lemon Squeezy through email, social media and paper letters.

LEMSQZY* on a card or bank statement is a charge from Lemon Squeezy, a merchant of record that sells software, subscriptions, licenses, courses and other digital products for independent sellers; the text after the star is the seller's store ID. Some statements name Lemon Squeezy LLC instead.

To identify the purchase, open My Orders on the Lemon Squeezy site and log in with the email address used at checkout through the magic link: it lists every order and subscription from any Lemon Squeezy store. If nobody in your household bought it, tell Lemon Squeezy and the bank that issued your card.

To cancel a subscription bought through Lemon Squeezy, open My Orders with your checkout email, choose the subscription and cancel it there. Under the Lemon Squeezy buyer terms, subscriptions renew until cancelled and unused subscription periods are not refunded. Refunds are handled by the original seller, so ask the seller through the email receipt and quote the order number. Keep a screenshot of the cancellation and its date, because a renewal charged after that date is the evidence a refund case needs.

Renewed after you cancelled in My Orders? Put it through our complaint process: we help you write the complaint in minutes, with the screenshot, the dates and the charge set out.

Yes: in the United States, the Federal Trade Commission (FTC) takes reports from consumers about companies such as Lemon Squeezy; it does not resolve individual complaints, but the reports help law enforcement detect patterns. The FTC generally expects Lemon Squeezy to have had the chance to put things right first, so keep a record of every message to the seller and to Lemon Squeezy.

Seller and Lemon Squeezy each pointing at the other over a refund? Open a case with us: our trained AI keeps coaching you on what to reply and when to push again.

Nothing has been reported about Lemon Squeezy here yet. Our research shows what typically goes wrong at merchants of record for digital products: LEMSQZY* charges buyers cannot connect to a store, subscriptions that renew until cancelled, refunds that depend on the seller, unused subscription time that is not refunded, and downloads or licenses that are hard to reach without the original checkout email.

Charged by a LEMSQZY* store after cancelling? Make yours the first Lemon Squeezy case here: it opens the record other buyers check before they pay a small digital store.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Lemon Squeezy through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Lemon Squeezy can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.