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Lazada complaint: Refunding money without items being returned to seller

Open 95 views Retail Company

Filed 3 Aug 2023 by Janica

I mistakenly press returned items 1 minute after the buyer pressed a refund on the item that he just recieved today. I did informed lazada regarding this but lazada only respond that this already under the sellers accountability. It did end up refunding the items without taking my action as seller informing lazada that there was a mistake on pressing the items and it is not logical that the items will be delivered back to me after a minute. Up till now im still waiting for lazadas response.

Lazada complaint: Refunding money without items being returned to seller
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