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Lazada complaint: No option to file a complaint about a product

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Filed 24 Jul 2022 by Herrick

It really upsets me at one ever i order something from lazada at my only choices are to accept the item as in good condition etc., Or file for a return refund. Most of the time i don’t want to do either. For example , the product comes damaged or is wrong but i don’t want to return it. I want to write a review, or ask the seller for more information or to replace the missing parts and then return the product later if they don’t comply. BUT, i can’t write a review and less i that i received the product and its in good order. That is so just honest of lazada. In order to protect other buyers from being scammed like i was, i’m not allowed to return the product. That just seem so stupid to me. On top of that , their return process is so difficult and annoying. Why can’t they follow amazon.com’s lead

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