Lazada complaint: Complaints ticket close but not resolved
Filed 12 Jul 2022 by Leah
511769459754496- order number I have returned the item and lazada ed seller received it via self arrange option but I still did not get refund for shipment cost nor get refund for the item I sent back to the seller. I have reached out to lazada care multiple times and spoke with different supervisor everyone promised resolution even sent email that they will help but no one was able to deliver they promise. I checked status of my ticket they already close it as resolved but I haven’t get any resolution yet I still didn’t get the refund. The seller is not responding with my chat and the status of my refund request is floating for couple of days or more than a week now.
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