Filed 6 Dec 2021 by David
It started with their rejection of the Covid PCR test because it didn’t have a time on it. So my son had to pay $250 for a 1 hour test and it was 2 hours before the flight was scheduled to leave. Luckily, it was done in 30 minutes, but when I went back, the idiot of a supervisor closed the flight 90 minutes before departure and my son missed his flight. Frankly, the airline needs to be shut down for idiocy and incompetence.
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