KuCoin complaint: Lost Trade Password

Name: Lost Trade Password
Item: KuCoin
Rating: 1
Author: Mohamed

Open 13 Feb 2023 186 views Crypto / DeFi / Blockchain

File your KuCoin complaint How does Complain.biz work?

Filed 13 Feb 2023 by Mohamed

Hi
I have lost my trade password due to longtime not using it, When I ask to reset my Trade password I went useless and lenghty process which I sent everything they ask incluse video of mine with ID and dynamic letter plus today’s day many times, Everytime I get failed request, No help from them, last thing they told me is to download DeFi wallet

KuCoin complaint: Lost Trade Password — Photo Mohamed uploaded with this complaint

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: KuCoin
Filed: 13 Feb 2023
Rating: 1/5
Desired resolution: not yet resolve, I would have rate minus, One star is very high
Problem: Trade password reset repeatedly rejected
About: trade password reset

Progress

Filed
Company notified
Company replied
Resolved

13 Feb 2023 Complaint filed and published
13 Feb 2023 Message from Bizzy: we notified KuCoin about this complaint.

See all 35 KuCoin complaints

Discussion

0 comments

No comments yet. Been through something similar with KuCoin? Start the discussion above.

More KuCoin complaints

View all 35

Stolen deposit

I deposited $500 worth of a newly listed coin on KuCoin and my funds were not credited. They have coins…

7 Mar 2023

KuCoin withdraw process

12 months ago my account was hacked and my trading password was used in this process to convert funds to…

27 Jan 2023

Kucoin has appropriated my transfer

On May 4, 2021, I sent a small transfer of 0.08 BNB (about 50 USD at that time) to the…

30 Jun 2021

Wronged by KuCoin too?
Make it sting!

Launch complaint