KuCoin complaint: KuCoin locked my account for asking to unbind my phone number.

I recently did away with my Att phone and changed to Verizon. I did not think to change my KC account number before doing so. I requested to unbind my phone number and I had a message pop up saying Withdrawals will not be available for 24 hours, as a security measure. No problem there. What it DID NOT SAY is that 1-3 days until I can access my account. This was 6 hours ago. I am involved in a current short trade in XRP. Entered at 0.52400, account locked at .51250, over .01000 points to the green. And here I sit down .0600 in the red. I have offered everything they have requested of me. Denied after sending my Driver’s License and a Photo of my face on their program located in their app. I have gone back and forth for 5 hours with chat now. They are asking my for proof of transactions from accounts that were not owned by me. I only purchase BTC on Cashapp and maybe 1 or 2 times max I send from elsewhere but no less that 100 times from Cash App. I have gone back and forth for HOURS with them. 4 videos, 3 screen shots of front and back of my ID, secret codes on a note, etc. and I am still no closer to being in my account. This is beyond crazy. They want a video of TXID from deposits but can be no larger than 10 MB, much like this site here. Well that is about a 6 second iphone video on my 14 pro max. You can’t win! I’ll update when resolved. I’m out the trade money regardless!