KuCoin complaint: Failed to Liquidate my Funds

Name: Failed to Liquidate my Funds
Item: KuCoin
Rating: 1
Author: Victor

Open 22 Dec 2022 217 views Crypto / DeFi / Blockchain

File your KuCoin complaint How does Complain.biz work?

Filed 22 Dec 2022 by Victor

So on December 20th I mad a futures trade for up to 600 and 300 and it instantly liquidated as soon as I pressed market stop. It didn’t hit the liquidate point yet. Also it got stuck and wouldn’t let me stop the orders.

KuCoin complaint: Failed to Liquidate my Funds — Photo Victor uploaded with this complaint

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: KuCoin
Filed: 22 Dec 2022
Rating: 1/5
Desired resolution: Give me my money back
Problem: Futures position liquidated before liquidation point
About: futures trade
At stake: $600

Progress

Filed
Company notified
Company replied
Resolved

22 Dec 2022 Complaint filed and published
22 Dec 2022 Message from Bizzy: we notified KuCoin about this complaint.

See all 35 KuCoin complaints

Discussion

1 comment

Samran 24 Sep 2023

I have the same experience, and I am fighting for it. I have video proof as well. Dont know where to file complaint.

Reply

More KuCoin complaints

View all 35

p2p order

I have applied for p2p order and provide all the payment evidence to prove that payment is successful and seller…

16 Aug 2023

KuCoin withdraw process

12 months ago my account was hacked and my trading password was used in this process to convert funds to…

27 Jan 2023

Stole my money

I deposited money into my Kucoin.com account. When i tried withdrawing it, I got locked out of my account. Contacted…

3 Dec 2022

Wronged by KuCoin too?
Make it sting!

Launch complaint