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Kiwi.com complaint: Ticket refund

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Filed 23 Apr 2023 by Ahmed

I have an issue with Kiwi, as they offered through search fake prices or not updated prices, I booked the first time they cancelled my flight and informed me of two options
1- Refund money to your bank, but the process takes months !!
2- Refund the amount to Kiwi credit, and enforce you to use it through their trips

I booked again two flights all of them cancelled

Finally, I enforced to book another flight with which I don’t prefer the date and now I just requested to change the flight date they refused,
Also, they entered my name on the ticket wrong and still has not changed.

I want to refund the money or give me a channel or way to raise an official complaint.

Kiwi.com complaint: Ticket refund
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