Kiwi.com complaint: Refund not received

Name: Refund not received
Item: Kiwi.com
Author: Guillaume

Open 2 Dec 2021 166 views Travel

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Filed 2 Dec 2021 by Guillaume

Booked return flight London-NYC in March 2020 and applied for refund in April 2020 after it was cancelled by COVID. It has now been 20 months and I have not received a single dollar. I have tried contacting Kiwi.com through every means possible however I get ignored every time.

Kiwi.com complaint: Refund not received — Photo Guillaume uploaded with this complaint

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Case details

Status: Open
Company: Kiwi.com
Filed: 2 Dec 2021
Desired resolution: Refund
Problem: Refund for cancelled flight not received
About: return flight
Dealing with it for: 600 days

Progress

Filed
Company notified
Company replied
Resolved

2 Dec 2021 Complaint filed and published
2 Dec 2021 Message from Bizzy: we notified Kiwi.com about this complaint.

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