Kiwi.com complaint: Kiwi don’t want payback the refund
Filed 17 Oct 2022 by Karen
I bought an air ticket through kiwi, for $2029.07 and I had to cancel it because my dog needs a rabies vaccine and wait 21 days before the trip, so I decided to cancel less than 7 days after the ticket was purchased and kiwi does not refund my money or 70% depending on consumer law actually gave me $15 credit for my next purchase, they are super disrespectful to consumers. I tried to change the travel date but they also charge me the full amount and not the difference in value. I’m an international student I don’t have that much money to lose, the kiwi company doesn’t have empathy, respect or solidarity for its consumers.
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