Kiwi.com complaint: Kiwi Booked without my consent

Name: Kiwi Booked without my consent
Item: Kiwi.com
Rating: 1
Author: Rhys

Open 18 Feb 2023 119 views Travel

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Filed 18 Feb 2023 by Rhys

A fraudulent charge on my card to fiji from Los Angeles. As soon as I saw it on my card I called to dispute it. Dispute declined by the bank. Found a chat bot on kiwis website and they are patronizing and just all round horrible. Also disputing my claim.

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Case details

Status: Open
Company: Kiwi.com
Filed: 18 Feb 2023
Rating: 1/5
Desired resolution: Full refund of US$3800
Problem: Flight booked on card without consent
About: flight booking
At stake: $3,800

Progress

Filed
Company notified
Company replied
Resolved

18 Feb 2023 Complaint filed and published
18 Feb 2023 Message from Bizzy: we notified Kiwi.com about this complaint.

See all 127 Kiwi.com complaints

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