Kiwi.com complaint: Dishonest conduct

My boyfriend booked my trip to Poland, the big mistake on our side was I gave him my old passport details, I had ro pay for details changes.

Long story short they said that on one of the flights they couldn’t change the details, I bought a new flight.

On the previous day of my travel I got the boarding passes with the wrong details, I trued to get a hold of them but got ignored.

The next morning I called them before I leave to the airport I got on hold, disconnected after waiting forever and they wanted me to talk to Ryanair and pay for the change fee again, I refused, they got me fake flights I had to pay for everything again, stranded in Spain.

I complained to them they refunded my boyfriend for the flights and the money for the changes.

I spent way more than what was originally paid and I want to be compensated by their unprofessional modus operandi because I was not on the scheduled time in Poland and not to mention I spent way more money.

I don’t recommend Kiwi to no one and the premium services fee I paid not worth it.

This is extortion!