Kiwi.com complaint: Flights invalidated that should not have been

Dear SirMadam,

On December, 23rd, 2022 (last month), I purchased three independent tickets from Kiwi.com, all are independent entries on the purchase invoice, all flights required independent check-in.

I was unable to check-in on the first flight and all flights were invalidated because of this. Kiwi cancelled the remaining two independent flights, which were for a different airline company and required independent check-in. I bought an extra ticket in order to continue my trip, but then found out that ALL my tickets had been invalidated, rendering the new ticket useless.

At no point am I informed by Kiwi.com that, should I not board the first of those three independent flights, all the others on the same invoice would become invalid. This is absurd and Kiwi.com fails to provide a reasonable motive for this; they simply say they are not responsible for the reason why I didn’t take my first flight, which I am not disputing nor asking to be refunded on. I just want the perfectly valid tickets that were invalidated without warning and would have allowed me to complete my trip to be refunded.

Kind regards,
Miguel Fonseca