KFC complaint: Lack of Customer Service

I entered the store it was not busy, I waited in the queue behind one gentleman who was being served. After the attendant completed serving the gentleman she walked away from the counter leaving me standing there. I waited 10 minutes then was served by another staff person who took my order and I waited another 10 minutes for my order. By this stage I was getting annoyed by the lack of concern these staff had towards the customers so I asked to speak with the manager. That was a joke in itself. This young person calling himself the manager told me that I should not have stood in the queue to place my order I should have used the machine in front of the counter to place my order that’s why they were installed . I mentioned to this manager there was no signage in the store to tell customers not to queue but to use the machines. .I told the manager I would go online and complain about the
service received. When I left the counter the staff burst out in fits of laughter at me complaining about the service.