Kaspa’s Desserts complaint: Bad service
Filed 3 Jul 2023 by amber
Firstly, we ordered deserts to pick up which was extra than if we just ate in the restaurant. The order said it was ready about 10 minutes after I placed it so we went in to get it and the woman at the counter told us to sit down and we waited 20 minutes for the food to come. We also then got given a very small amount of ice cream which we complained about and she wouldn’t give us any more. We also got given the wrong ice cream and she wouldn’t change it. As well as this she said we had to wait for the manager to pick up our order even though we showed her the screen of our order and it said it was ready but it in fact had not even been made.
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