My complaint:
I had book my fly to Boston and it an issues with Covid I have to cancel my flight. Justly charge me 35 $ fee which is the Airline not charging during Covid then they said if I book a new flight they going to charge me again 75$ , So I decided to call justly they side I can only book my new flight through staff only I want to use that credit that I have but I have to pay a different of the fares which is they want to charge me 130$ for a flight new flight different which is I check on they website it show that they have flights that it can be only 35$-50 different but the staff told me that wasn’t updated and I can’t book on my own at all which is it is not right futons I book on my own they did not help me I still have to pay 35$ when I cancel now they want 130$ More for a flight different but it show only 50$ different on websites. It is unexceptional at all that they want to rip you off on every way
Suggested solution:
Get me all my refunds and not charge customer so much for any bookings that they did not help you on booking and
