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Just Eat complaint: Wrong order, no refund

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Filed 25 Jan 2023 by Emma

I ordered my kfc last night. Unfortunately, what arrived was nothing even close to what I had ordered.
I please see attached a screenshot of the email ation from 24012023 from just eats kfc, which WAS what I ordered. Please then see attached a picture of receipt of what came and the food presented.
Unfortunately, the complaints department have declined this to be a refund. However, I see this as theft as I simply didn’t get what I ordered.

P.s – Just tried to upload more than one photo but couldn’t. Please email me on [email protected] for the remaining evidence. (Just eats already have all of the photographic evidence. However, they are declining my refund.

Many thanks
Emma Horne

Just Eat complaint: Wrong order, no refund
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