Just Eat complaint: Shocking Customer Service

Nice simple order which we did regular 4 x fish and chips, 1 x pudding and chips and 5 x curry sauces, over 20 minutes late to be handed 4 x chips only and a can of sprite! I’ve paid £49 for that rubbish! At the time i immediately called the restaurant who stated it was the delivery drivers error, couldn’t reach the driver again with the number he called me off so went to Just Eat website to be told since I didn’t take a picture case closed! I have sent 3 emails since requesting information of how to log an official complaint since they didn’t offer to contact the restaurant to what I stated was true or even address the issue with their driver!! This company is extremely poor where customer service is concerned and it’s safe to say I will never use this company again. I would much prefer to pay more and deal with a company who takes a customers issues seriously. This company needs closing down it appears. They clearly don’t have clear knowledge of the supply of goods and services act 1982. Well unfortunately it will be escalated with hopefully a positive result this company gets investigated.