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Just Eat complaint: Wrong order

Open 90 views Fast Food / Delivery

Filed 29 Jan 2023 by Matthew

To: Just Eat
Subject: FoodDelivery
Dear Sir Madam,

I am writing to you to raise an issue about: Takeaways

The issue that I have experienced was: We ordered mutiple Macdonalds meals from the justeat platform. The delivery driver had two drops (on the tracker he stopped at Romny Close, Widnes prior to coming to our address),when he came to our address I could see the order he had was not ours, (it was two happy meals). I refused to accept the order and he took it away. I have been in touch with justeat and stated what has happened and the are refusing a refund.

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