Just Eat complaint: Refund refusal
Filed 24 Mar 2023 by Marcos
Been ordering with this company for months. 3 times a week lately if not more. I’ve complained about two orders. One of them because it gave me food poisoning. Got a pop up message saying I would be refunded. 24h later I hear nothing so I try and get in touch with them and get told I won’t get a refund or credit for it. An agent called Maria P probably the worst agent in history and Arjhel after wasn’t much better as both made me wait a long time to “look into it”. Waste of time and why say I will be refunded and then I won’t!
Report
Discussion
0 comments
No comments yet. Been through something similar with Just Eat? Start the discussion above.
More Just Eat complaints
View all 148Wrong food took hour and half
Called restaurant as late 3 times fobbed off with nearly there after a hour and half the wrong food turned…
Delivery late. Food cold
Latest delivery time was 8:45pm Food arrived at 9:00pm. Food was completely cold. Very disappointing
Courier app bugs
Dear Sir or Madam, I am writing to you, to express my disappointment in the updated courier app. Recently, as…