Just Eat complaint: Refund
Filed 15 Dec 2022 by Cloe
I placed an order at around 9:40pm and it was accepted right away, however 2 hours later they were still looking for a driver. Eventually after midnight the food arrived cold, without the sauces ordered or the straws.
Due to this I requested a refund as I expected hot food at around 10pm, not cold food after midnight. Everything was cold and the full order was over £10. I have been issued a refund of £2.45 by just eat but £2.45 wasn’t the price of anything I ordered so I find that refund cheeky considering my whole order was cold and 2 hours late.
Report
Discussion
0 comments
No comments yet. Been through something similar with Just Eat? Start the discussion above.
More Just Eat complaints
View all 148Cold food
Food took around 1.5 hours to arrive after a call to the restaurant. According to updates, it had been out…
delivery driver
the driver was so late delivering my order she rang me and she couldn’t even understand English i keep on…
delete account or let me order
I have not been able to order Just eat for many months. I cant order with any card. I cant…