Jill’s Steals and Deals complaints
Jill’s Steals and Deals complaint: Customer Service is non-existent
Filed 4 Jan 2025 by L.
I placed an order Dec. 2, 2024. Provided shipping information. Near Christmas I received a note saying their shipper doesn’t deliver to PO boxes and the items were being returned to seller. There was no call or emails, though they had that information. Then they said they would re-ship the items. I reiterated (and did three times), I wanted the items I ordered and paid for – not a refund. Yesterday, I received a note I would be getting a refund, though it might take a while. It appears no one reads or understands communications or they just ignore them. I am really disappointed and feel I’ve wasted a month dealing with this operation. What a group?!?
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