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JackpotCity complaint: No payment of winings

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Filed 5 Jan 2022 by Shannon

So I won 3200 and hit withdraw waited for a week then I got a email saying please prove ownership of card so I told them that the card was my son’s they said you cant use his card on your account i said sorry didn’t know they well the important thing is that you know now I said can you please remove the card they said done so I waited another week so I opened live chat again and went over it again the cool congrats you Winnings have been released I said yay thanks a week later nothing so on live chat again they then said that I would have to wait for a ph call now 5 weeks later no call they took my money for 3 weeks after the card issue then I went on live chat again and they blocked my account and say that I self opted out still no money

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