JackpotCity complaint: Canceled my account

I was trying to withdrawl my money from my account to where it was giving me a hard time so I talked to the support team on chat about my $200.00 I wanted to withdrawl and so on and when we were texting each other the support team was texting fast and to where I was explaining about this game I was playing was giving me a hard time to where he complained about something that I mentioned to where he misunderstood from the texting because it was no making any sense and I have no clue what the statement was said and then he canceled my account for 3 months. They really pissed me off and my boyfriend went to text them to find out why because I did not want to talk to them and so he said something to where they canceled it for 7 months so I got in touch with the support team on phone to find out what really happened and what I said on the statement they said I was going to kill myself. I would never say or do anything like that I said my stepfather passed away last year to where that might have caused the misunderstanding from the texting and my boyfriend might of said some things to the chat that caused my account canceled for another 7 months. All I wanted to do was withdraw my money and on the phone talk I had hard time understanding what he was saying because he did not speak English very well and this happened December 3rd so what I understood was I will get an email from them to say when I can withdraw my money . That’s aloe because I have not received an email from Jackpot Shity I been trying to text them and the are still processing it wow they say and today I was supposed to receive a call from them that was another lie I had enough of there bullshit lies I just want my money back and I will never ever go back to that site ever again. I been waiting for about a month now from an email and withdraw my money out I had there worst Christmas ever because that money was going to help me with some spending and I’m flat broke and stressed out