JackpotCity complaint: Jackpot City Confiscated My Winnings

I have just found out that my winnings on jackpot city have been confiscated. Total winnings of $14100.

On the 25th of September I used my sisters visa debit card to deposit funds into my account, I then used and finished those funds. After, I reversed some money from my pending withdrawal (money I won earlier, credited from my own card) and won 12.5k where I withdrew and added to my already pending withdrawal (total balance $14100). Since then I had been advised to send in documents regarding my ID, proof of income, proof of address and also proof of ownership of my sisters card, which I provided. I was then asked to send in written consent from my sister that she allowed me to use and deposit funds from her visa debit card into my account, which again I provided. Many operators kept congratulating me and also contradicting each other running me around in circles. One operator told me that if my winnings were won with credits deposited from my sisters card, that it would be confiscated (which it wasn’t).The jackpot city team can obviously track that history and information to see that my winnings came from credit that was reversed from my pending withdrawal. Then again can track the money from my pending withdrawal back to my card. Throughout this time (20 days since my withdrawal) I have had no emails from Jackpot city, the only contact I have had is with the 24 hour live chat . I have screenshots regarding this entire matter, I can provide screenshots of documents that have been sent to jackpot city, I can provide my email interactions with jackpot city and can provide screenshots of conversation that I have had with the live chat operators. Can anyone help?