JackpotCity complaint: Won’t pay winnings

Name: Won’t pay winnings
Item: JackpotCity
Author: Sarah

Open 10 Oct 2021 186 views Gambling

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Filed 10 Oct 2021 by Sarah

I won $200 and I kept getting told it would be sent to my email. Then days went by and after chatting with 5 different people, getting 5 different stories about why my money was not paid out. They completely locked me out of my account.

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Case details

Status: Open
Company: JackpotCity
Filed: 10 Oct 2021
Desired resolution: Pay me my money.
Problem: Winnings not paid, account locked
About: casino winnings
At stake: $200

Progress

Filed
Company notified
Company replied
Resolved

10 Oct 2021 Complaint filed and published
10 Oct 2021 Message from Bizzy: we notified JackpotCity about this complaint.

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