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InTown Suites complaint: Mold in my room

Open 229 views Hotels / Motels

Filed 24 Nov 2020 by Donna

I have mold in my bathroom I have complained to the front desk three times the solution that came up with is that I moved to another room and pay higher rate which my rates should stay the same because it’s not my fault that this room has mold I have videos of the mold and I’ve been in this room for about a month now my rate shouldn’t change I feel like I should be refunded what happened to live in this room with mold

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