InTown Suites complaint: Deceiving

Name: Deceiving
Item: InTown Suites
Author: ERICA

Open 14 Aug 2021 168 views Hotels / Motels

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Filed 14 Aug 2021 by ERICA

The staff is super nice however the rooms are not. The pictures online do not depict what the rooms actually look like. I’ll pay for the night I stayed but I’d like a partial refund.

The floors are dirty, sheets had hair. Room smells like someone smoking. I had to buy a blanket and pillows.

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Case details

Status: Open
Company: InTown Suites
Filed: 14 Aug 2021
Desired resolution: Refund minus 1 night stay.
Problem: Dirty room unlike online photos
About: hotel room

Progress

Filed
Company notified
Company replied
Resolved

14 Aug 2021 Complaint filed and published
14 Aug 2021 Message from Bizzy: we notified InTown Suites about this complaint.

See all 205 InTown Suites complaints

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