My complaint:
I placed an order 43.87. they took 70. It overdraft my account. I called and chatted but was told I authorized it and it will take 5-10 business days to refund.
I live on SSDI. I authorized the purchase but not extra.
Also I had a promotion for no delivery fee. But then they added additional service fees.
2.87 additional fee no explanation
3.00 service fee
2.80 alcohol fee
Doesn’t sound free to me.
Suggested solution:
Refund immediately. There is no reason to hold that much.
