Instacart complaint: Ratings error

Name: Ratings error
Item: Instacart
Author: Wayne

Open 30 Aug 2021 168 views Supermarkets / Grocery Stores

File your Instacart complaint How does Complain.biz work?

Filed 30 Aug 2021 by Wayne

Instacart has yet to remove my lowest ratings. I’ve completed 112 orders since my lowest rating and was promised it would be fixed. Nearly two months later, the same two ratings remain.

Instacart complaint: Ratings error — Photo Wayne uploaded with this complaint

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Instacart
Filed: 30 Aug 2021
Desired resolution: Remove the lowest ratings. Enclosed are my proofs of batches completed during the time I received my two lowest ratings.
Problem: Low ratings not removed as promised
About: shopper ratings
Dealing with it for: 60 days

Progress

Filed
Company notified
Company replied
Resolved

30 Aug 2021 Complaint filed and published
30 Aug 2021 Message from Bizzy: we notified Instacart about this complaint.

See all 359 Instacart complaints

Discussion

0 comments

No comments yet. Been through something similar with Instacart? Start the discussion above.

More Instacart complaints

View all 359

Deduction from personal bank account

My wife placed an order for $195, tax, tip and delivery charges included. Instacart deducted an additional $220 from her…

8 May 2022

Instacart shopper

A customer cancelled the order after I had already shopped for it and was about to deliver. So I completely…

1 Sep 2021

Charging False taxes

I live in Alberta Canada and we have 5% GST (goods and services tax) here. When I shop using Instacart…

28 Aug 2021

Wronged by Instacart too?
Make it sting!

Launch complaint