Instacart complaint: Not following directions

Name: Not following directions
Item: Instacart
Author: Faye

Open 28 Feb 2021 204 views Supermarkets / Grocery Stores

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Filed 28 Feb 2021 by Faye

Sending me things I did. It order, a cheese dip, applesauce with fruit I in

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Case details

Status: Open
Company: Instacart
Filed: 28 Feb 2021
Desired resolution: Follow my directions closely, this is not the first the first time this has happened. In the past when they could not find something would message me and they are not doing that anymore just substituted things I do not want and will not use.
Problem: Unwanted substitutions sent without asking
About: grocery order

Progress

Filed
Company notified
Company replied
Resolved

28 Feb 2021 Complaint filed and published
28 Feb 2021 Message from Bizzy: we notified Instacart about this complaint.

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