Instacart complaint: Arbitrary decision (deactivated my shopper account)

Name: Arbitrary decision (deactivated my shopper account)
Item: Instacart
Author: RAID

Open 28 Feb 2021 257 views Supermarkets / Grocery Stores

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Filed 28 Feb 2021 by RAID

Trust and safety team deactivated my account due to ID fraud. Even I sent 3 Canadian IDs to prove it’s me. But they haven’t provided me with any details or evidence. They ignored all my emails. I requested further details only.

Instacart complaint: Arbitrary decision (deactivated my shopper account) — Photo RAID uploaded with this complaint

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Case details

Status: Open
Company: Instacart
Filed: 28 Feb 2021
Desired resolution: Only I want more details and evidence of how they consider me fraudulent.
Problem: Shopper account deactivated without explanation
About: shopper account

Progress

Filed
Company notified
Company replied
Resolved

28 Feb 2021 Complaint filed and published
28 Feb 2021 Message from Bizzy: we notified Instacart about this complaint.

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