Instacart complaint: Instacart couldn’t care less about employees

There is no way to speak on the phone with a representative if a shopper has an issue. Additionally, there is almost no transparency in how pricing for orders is calculated. As a shopper, sometimes there will be an order with 10 items, 8 miles away that pays $20 and then the next thing I know there will be an order that has 40 items and is 10 miles away paying $7. Finally, it is also absolutely ridiculous that customers can completely revoke their tip after groceries have been delivered. Sometimes the tip is literally half of what the pay out should be, making the trip almost meaningless. Almost always, if customers are unhappy it’s because the store is lacking products that were advertised online; therefore, not my fault as the shopper. I love the option to work when I want and pass on orders that pay almost nothing. Otherwise, terrible company to work for.