Instacart complaint: I order not complete and deliverY was incorrect

Name: I order not complete and deliverY was incorrect
Item: Instacart
Rating: 1
Author: Barnara

Open 12 Aug 2023 69 views Supermarkets / Grocery Stores

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Filed 12 Aug 2023 by Barnara

Order was left outdoors with perishables outside of the door to our building. It is an automatic door that opens anytime you get near it! Driver just left groceries unlabeled out in the heat with missing items.

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Case details

Status: Open
Company: Instacart
Filed: 12 Aug 2023
Rating: 1/5
Desired resolution: I would like a refund for my delivery fee. I want the tip removed and I want to drive or notified but if they cannot complete orders using common sense, they need to find other employment.
Problem: Groceries left outside, items missing
About: grocery delivery

Progress

Filed
Company notified
Company replied
Resolved

12 Aug 2023 Complaint filed and published
12 Aug 2023 Message from Bizzy: we notified Instacart about this complaint.

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Instacart complaint: I order not complete and deliverY was incorrect

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Wronged by Instacart too?
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Instacart complaint: I order not complete and deliverY was incorrect

Discussion

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Instacart

Unfair Customer Practice

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Wronged by Instacart too?Make it sting!

Wronged by Instacart too?
Make it sting!