Instacart complaint: delayed orders
Filed 10 Mar 2023 by lisa
Placed a grocery order the night before delivery day, opted for 8-10 a.m. timeframe. Order was continually pushed back. Upon contacting Customer Service chat apprising them that the delays would make me miss a medical appointment, I was offered only a waived delivery fee. Instacart does not honor their business agreements regarding delivery times, and are wholly insensitive to their patrons’ concerns. They are not worth the money or time invested in waiting for orders that are delayed for hours.
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