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Instacart complaint: Declined a Reimbursement

Open 1,296 views Supermarkets / Grocery Stores

Filed 11 Dec 2020 by Cynthia

I am a shopper for Instacart. The card they provided to me did not work when I cashed out at the Loblaws for one of their customers. The amount was for $78.72 that I ended up paying out of MY pocket. I have sent them 5 Reimbursement requests provided pictures (clear pictures) and close ups, Title of grocery store, dates etc., Everything they need and they continue to decline my request. This is a lot of money to me. It’s Christmas and it’s so obvious with all of my proof that they need to pay me back!!

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