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Filed 3 Apr 2021 by Stella

Complaint 1. I’ve purchased several times now. Not once have I received an order, “expected time!”
It’s nice that they keep sending me updates, BUT! It makes me doing anything else impossible. Not interested in having my groceries set outside for long periods of time. There is no porch here. Goods must be placed on concrete path to the house.
Tried placing my order for next day delivery the day before. Giving them ample time to bring it, at least the following morning. That doesn’t seem to work either!
Complaint 2. Please don’t make the packages too heavy. I’m handicapped and it makes it so much more difficult for me.

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Wronged by Instacart too?
Make it sting!