While Indiegogo enables innovative projects to secure funding through crowdfunding, complaint data from our community has flagged several recurring issues with the delivery and quality of the funded products. Common complaints include delayed or non-delivery of goods, poor communication from project creators, and instances where the received products do not meet the advertised quality or functionality.
To avoid these issues, we strongly advise customers to thoroughly research the project and creators before backing, look for reviews and updates from other backers, and maintain detailed records of all communications. If issues arise, contact the project creator promptly and utilize Indiegogo's support resources to address concerns effectively.
Do you have a dispute or had a bad customer experience with Indiegogo? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Indiegogo.
Our sentiment meter has detected that Indiegogo complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Indiegogo, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 1, 2025
We have received 0 complaints about Indiegogo over the last 12 months. The graph below shows a monthly breakdown.
Curious about Indiegogo's track record in addressing complaints within the Online Services category? Dive into the all-time complaints data right here!
Helpful experiences shared by verified Indiegogo customers. Search, discuss and connect with other people in our community.
Complaint from Josh_A on 22 July 2022 about Indiegogo.
https:www.indiegogo.com aids and abets criminals. The campaign owner of the project I backed stole every backers money and fled the country. Indiegogo won't do anything or take responsibility for the incident. They profit from scamscriminal activity. I was scammed out... Read more
Complaint from Jan D on 10 July 2022 about Indiegogo.
Fund raiser: sale of branded ceramic mug as $ for musical group album. Costshipping collected by Indiegogo. Credit card s.but mug never sent music group had no notice of order.So Indiegogo has both. Read more
Complaint from Jan D on 08 July 2022 about Indiegogo.
Charged my credit card for item as fundraiser for new album. Credit card listed it in April, but NO ITEM OR REASON FOR DELAY. Read more
Complaint from Jan D on 05 July 2022 about Indiegogo.
Mercenary (music group) fund raising for new album. I ordered a mug with their logo on it and was charged on Apri 13 on my AmEx card. Where's my mug? Read more
Complaint from wiserat@icloud.com on 13 December 2020 about Indiegogo.
Initial purchase was for Kickstarter and opportunity to add to order on Indegogo. Kickstarter order was delivered in August 2020 but Indiegogo order not. Emails to indiegogo regarding this order were initially acknowledged (up to end of August); but, have... Read more
I bought a Smart watch UMIDIGI Uwatch 2 fitness tracker on January 24 and it was delivered on time. I absolutely loved it but today March 7th my watch face will not show nothing. I thought it might need charging... Read more
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