Complaint: Goods not delivered or emails acknowledged

on 13 December 2020 about Indiegogo in category Online Services

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My complaint:

Initial purchase was for Kickstarter and opportunity to add to order on Indegogo. Kickstarter order was delivered in August 2020 but Indiegogo order not. Emails to indiegogo regarding this order were initially acknowledged (up to end of August); but, have been ignored for the past months (Sept to Dec). Sent email to Indiegogo guarantee contact email in October without acknowledgement.

0 0 vote
Justified complaint?

Suggested solution:

Arrange for goods to be delivered or issue refund.

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