Initial purchase was for Kickstarter and opportunity to add to order on Indegogo. Kickstarter order was delivered in August 2020 but Indiegogo order not. Emails to indiegogo regarding this order were initially acknowledged (up to end of August); but, have been ignored for the past months (Sept to Dec). Sent email to Indiegogo guarantee contact email in October without acknowledgement.
Arrange for goods to be delivered or issue refund.