Indiana Toll Road complaint?

Do you have a dispute or a bad customer experience with the Indiana Toll Road? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

The Indiana Toll Road customer service number is (574) 675-4010, and the email address is support@indianatollroad.org. The Indiana Toll Road Customer Care Center also handles Indiana E-ZPass accounts and transponders. Have your E-ZPass account number or the missed-toll reference, the vehicle's license plate and the date and exit of the trip ready, and note the time of each call and the name of the person you spoke to.

Toll or E-ZPass charge you believe is wrong? Start your complaint here too, and we push it out to the Indiana Toll Road by email, social media and printed letters.

A missed toll on the Indiana Toll Road is paid online on the Indiana Toll Road website, and the road asks for missed tolls to be paid within 14 days. Have the vehicle's license plate and the date and exit of the trip ready, and reach the payment page by typing the website address yourself rather than through a link in a text message.

Keep the payment confirmation and check your card statement against it. If you believe the toll was not missed, for example because your E-ZPass was in the vehicle and the account in credit, raise that with the Indiana Toll Road in writing instead of paying twice.

Missed-toll charge on a trip your E-ZPass should have paid? We help you write the dispute in minutes, with the trip, your account statement and the charge side by side.

To dispute a charge on an Indiana E-ZPass account, contact the Indiana Toll Road in writing at support@indianatollroad.org or on (574) 675-4010, give the account number, the transponder number, the license plate and the date, time and plaza of each trip in question, and say why the charge is wrong. The Indiana E-ZPass terms ask for account disputes to be raised within 30 days, so check each statement as soon as it arrives.

Trips on other E-ZPass toll roads can appear on the same statement, so note which road each disputed trip was on, and keep the statement, any payment confirmation and notes of every call.

Charged twice for one trip? Raise it through our complaint process: our trained AI opens a case for you and keeps coaching you on what to reply and when to push again.

To check a text about unpaid Indiana Toll Road tolls, do not tap the link in the message: type the Indiana Toll Road website address into your browser yourself, or call (574) 675-4010, and look up your E-ZPass account or the missed toll for the trip the text mentions. Texts claiming unpaid tolls are sent by impostors in many states, and Indiana drivers have been warned about them.

If you already paid through a link in a text, contact your card issuer straight away and keep the message, the link and the amount taken.

Nothing has been reported about the Indiana Toll Road here yet. Our research shows what typically goes wrong at toll roads and E-ZPass accounts: missed tolls and the charges that follow, E-ZPass trips billed twice or at the wrong rate, transponders that do not read at the plaza, account top-ups and fees, balances that are slow to come back after an account is closed, and texts about unpaid tolls that drivers cannot easily tell from the real thing.

Billed for a trip your transponder should have covered? Be the first to report it: your case opens the record for the next Indiana Toll Road driver charged the same way.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of the Indiana Toll Road through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with the Indiana Toll Road can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.