While iiNet offers a variety of internet and telecom services, complaint data from our community has highlighted several recurring issues with their service management. Common complaints include difficulties disconnecting from iiNet services, especially when the service is no longer available, and ongoing charges even after requesting a termination. Customers also experience long wait times and ineffective responses from customer service.
To avoid these issues, we strongly advise customers to document all communication with customer service, keep records of disconnection requests, and follow up consistently. Additionally, consider sending written requests via email or certified mail to ensure there is a verifiable record of your request.
Do you have a dispute or had a bad customer experience with iiNet? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to iiNet.
Our sentiment meter has detected that iiNet complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with iiNet, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 29, 2025
We have received 0 complaints about iiNet over the last 12 months. The graph below shows a monthly breakdown.
Curious about iiNet's track record in addressing complaints within the Internet Providers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of iiNet. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of iiNet by calling 01161892142222. If you want to reach out to iiNet through their own website, you can use their contact form.
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Helpful experiences shared by verified iiNet customers. Search, discuss and connect with other people in our community.
Complaint from k22222 on 23 February 2024 about iiNet.
Over a 2 week period many calls from me same stuff yes disconnect yes 100% will be today yes reset look at my file customer no 220571760 just disconnect everything PLEASE there are 2 elderly and a disable here and we... Read more
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