Iglu Cruise complaint: YOUR NON EXISTANT SERVICE

Name: YOUR NON EXISTANT SERVICE
Item: Iglu Cruise
Author: Stuart

Open 9 May 2022 164 views Cruise Ship

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Filed 9 May 2022 by Stuart

You are the worst company I’ve ever dealt with; your service is total crap.
You make mistakes and I have to hang on the phone for an hour
You say you are experiencing an unexpected number of calls.
NO YOU ARE NOT!
THE NUMBER OF CALLS YOU ARE GETTING IS ENTIRLY EXPECED
Waiting this amount of time for you to answer a call is unacceptable

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Case details

Status: Open
Company: Iglu Cruise
Filed: 9 May 2022
Desired resolution: GET MORE STAFF YOU ANSWER QUICK ENOUGH WHEN I CALL YOU TO PAY!!!
Problem: Hour-long phone waits to reach staff

Progress

Filed
Company notified
Company replied
Resolved

9 May 2022 Complaint filed and published
9 May 2022 Message from Bizzy: we notified Iglu Cruise about this complaint.

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